Connect with Customers on Their Preferred Channels
Engage customers where they’re most active. Ownchat supports WhatsApp, Instagram, RCS Business Messaging, and Webchat Widget.
Supported Messaging Channels
Engage customers on the platforms they use every day. Manage conversations across WhatsApp, Instagram, RCS, and Webchat Widget from one unified inbox.
Reach 2B+ users with official WhatsApp Business API, chatbots & broadcasts.
- WhatsApp Business API
- AI Chatbots & Flows
- Broadcast Campaigns
Automate DMs, story mentions, and comment-to-DM lead capture.
- Instagram DM Auto-Replies
- Comment-to-DM Leads
- Story Mentions Handoff
RCS Messaging
Google verified sender profiles, rich media carousels & action chips.
- Google Verified Badge
- Rich Media Carousels
- One-Tap Action Chips
Webchat Widget
Live website chat, pre-chat lead forms & visitor geolocation analytics.
- Pre-Chat Lead Forms
- Visitor Location Tracking
- 1-Line Embed Script
More channels coming soon:
Powerful Cross-Channel Messaging Features
Access a unified set of features that work seamlessly across WhatsApp, Instagram, RCS, and Webchat Widget.
AI Chatbots
Build intelligent AI chatbots that operate smoothly across WhatsApp, Instagram, RCS, and Webchat Widget.
Learn moreUnified Inbox
Manage all WhatsApp, Instagram, RCS, and Webchat conversations from a centralized inbox.
Learn moreAnalytics & Reports
Track performance across WhatsApp, Instagram, RCS, and Webchat Widget with unified analytics.
Learn moreTrusted by Growing Businesses
Helping Businesses Improve Customer Engagement. See how teams use WhatsApp and Instagram automation to improve response times, engagement, and conversions.
Genuine Reviews from Growing Businesses
See how businesses across India use Ownchat to improve customer engagement and conversions.
We have been working with the Ownchat team for the past two years. Earlier, we received 1500–2000 chats per day and couldn’t handle them manually. After implementing Ownchat, we now use an automated chatbot that instantly responds to customers and handles queries on time. We no longer miss customer messages, and our business continues to grow every day. Their customer success team is always available and provides excellent support whenever we need it.
Vijay
The Ownchat team is approachable, open to suggestions, and genuinely focused on improving the product experience for their users.
Senma S.
Ownchat helps us take orders directly on WhatsApp, eliminate delivery aggregator commissions, and stay connected with our customers for support and feedback — all in one place.
Gayathri
Ownchat lets us use WhatsApp programmatically while providing a very user-friendly chat interface. Having customer information directly inside the chat helps our agents resolve issues faster, even while managing hundreds of customers and thousands of messages daily. The setup process was smooth, and the team was extremely helpful.
Adi S.
We switched from another WhatsApp API to Ownchat, and running campaigns is now much easier. Our WhatsApp operations are organised and clear.
Mano
Very good experience handling bulk data. The team is friendly and provides quick responses whenever we need support.
Kowsalya
Plug AI Into Your Own Data & Integrations
Connect Ownchat workflows with your favorite tools and platforms. From e-commerce to CRM, POS to analytics — automate everything.
Ready to Go Omnichannel with Customer Messaging?
Get started today by connecting WhatsApp, Instagram, RCS, and Webchat Widget to Ownchat. Manage all customer conversations from one powerful omnichannel messaging platform.